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Whether you want a free demo, have a question about pricing, or need help choosing the right plan — our team is ready to help you succeed.

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Mon–Sat, 9 AM – 7 PM

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Choose the quickest path to the answer you need.

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See Ritaya POS live in action. Our product expert will walk you through features tailored for your restaurant type.

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Call Us

+91 94394 39050

Mon–Sat, 9 AM – 7 PM IST

Email Us

sales@ritaya.in

We reply within 2 business hours

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Office Address

Synergetix AI Solutions Pvt. Ltd.

Hyderabad, Telangana — 500081 CIN: U72900TG2021PTC123456

Business Hours

Monday – Saturday

9:00 AM – 7:00 PM IST Sundays: Emergency support only

Partnerships & Resellers

partners@ritayapos.com

For reseller & integration inquiries

Hyderabad, Telangana

Synergetix AI Solutions Pvt. Ltd. — India's Restaurant Technology Partner

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Frequently Asked Questions

Quick answers before you reach out — we've covered the most common questions below.

How long does the Ritaya POS setup take?

Most single-outlet restaurants are fully live within 1–2 days. This includes hardware installation, menu upload, staff training, and a live go-live call with our onboarding specialist. For chains with 5+ outlets, we schedule a structured rollout plan.

Is there a free trial available?

We offer a free live demo tailored to your restaurant type, followed by a 14-day pilot at your first outlet with no payment required. You only pay once you're satisfied and ready to expand.

Can I migrate my existing menu and customer data?

Yes. Our onboarding team handles data migration from most popular POS systems including Petpooja, PosIst, Limetray, and Excel sheets. We'll import your menu, categories, pricing, and customer loyalty data for you at no extra cost.

Does Ritaya POS work without internet?

Absolutely. Ritaya POS is built offline-first. Billing, order taking, KOT printing, and inventory tracking continue seamlessly during internet outages. All data syncs automatically once connectivity is restored.

What kind of support do you provide after going live?

All plans include phone, email, and WhatsApp support. Our Pro and Enterprise plans include dedicated account managers and priority response SLAs. We also provide a knowledge base, video tutorials, and regular product update webinars.

Do you support multi-branch / chain restaurants?

Yes — multi-branch management is a core strength of Ritaya POS. You get a centralised admin panel to manage menus, pricing, staff, and reports across all your outlets from a single dashboard. Custom menu overrides per branch are supported.

Which payment gateways are supported?

Ritaya POS integrates with Razorpay, Cashfree, PayU, PhonePe Business, and Paytm for Business. All major UPI apps, debit/credit cards, net banking, and digital wallets are supported. Cash and split payments are built-in.

Is Ritaya POS GST-compliant?

Yes. Ritaya POS is fully GST-ready. Bills include itemised SGST/CGST/IGST as applicable. You can generate GST summary reports (GSTR-1 format) and export them for your CA or filing directly on the GST portal.