No hidden fees. No per-transaction charges. No lock-in contracts. Choose the plan that fits today — upgrade anytime as you grow.
Perfect for single-outlet restaurants, cafés, and small retail shops ready to upgrade from manual billing.
For multi-outlet businesses that need online ordering, loyalty, advanced analytics, and full team tools.
For large chains, food courts, malls, and multi-city operations needing custom configuration and SLAs.
All plans include free onboarding. No per-transaction fees. No hidden charges. Cancel anytime.
| Feature |
Starter
Single outlet
|
Growth
Multi-outlet
|
Enterprise
Custom
|
|---|---|---|---|
| Platform | |||
| Outlets | 1 | Up to 5 | Unlimited |
| POS devices | Up to 2 | Unlimited | Unlimited |
| Staff accounts | Up to 5 | Unlimited | Unlimited |
| Offline mode | |||
| Android + Windows support | |||
| Billing & Payments | |||
| Unlimited bills | |||
| GST billing & HSN codes | |||
| Split payments | |||
| Discount & offer management | Basic | Advanced | Advanced |
| Cash drawer support | |||
| Inventory Management | |||
| Inventory tracking | Basic | Advanced | Advanced |
| Low stock alerts | |||
| Purchase orders & GRN | |||
| Recipe management & raw materials | |||
| Expiry & batch tracking | |||
| Inter-branch stock transfers | |||
| Ordering Channels | |||
| QR code table ordering | |||
| Captain / waiter app | |||
| Swiggy & Zomato integration | |||
| Online ordering (own website) | |||
| Hardware & Optional Add-Ons | |||
| Kitchen Display System (KDS) | Add-on | Add-on | Add-on |
| Self-service kiosk | Add-on | Add-on | |
| Additional POS terminal | Add-on | Add-on | Add-on |
| Reports & Analytics | |||
| Sales reports | Basic | Advanced | Advanced + Custom |
| Staff performance reports | |||
| Export to Excel / PDF | |||
| Support & Onboarding | |||
| Onboarding support | Self-serve docs | Guided setup call | Dedicated on-site |
| Support channels | Email + chat | Email, chat + phone | 24/7 dedicated line |
| Response time SLA | Next business day | 4 hours | 1 hour |
| Uptime SLA | 99% | 99.5% | 99.9% |
Power up any plan with additional modules. Mix and match to build the perfect setup for your business.
Full touchscreen ordering and payment for QSR and retail. Reduces queue time and increases average order value.
Real-time order tickets on kitchen screens. Eliminate paper KOTs, track cook times, and speed up service.
Add more billing counters to any plan. Each additional terminal runs the full POS app on Android or Windows.
Send targeted campaigns, birthday offers, and order updates to bring customers back. Credits available as needed.
End-to-end encrypted backups every 6 hours. Restore any branch to any point in time within 90 days.
Automated courier booking, tracking, and label printing for delivery orders. Connect 25+ courier partners in one place.
Yes. We offer a 14-day free trial on all plans with no credit card required. We'll also set up a personalised demo for your specific business type so you can see Ritaya in action before committing.
Absolutely. You can upgrade your plan at any time — changes take effect immediately and you're billed pro-rata for the remainder of your billing period. Downgrading is also possible at the end of your billing cycle.
No per-transaction fees whatsoever. You pay the flat monthly subscription — process 10 bills or 10,000 bills, the price is the same. Payment gateway fees (Razorpay, PhonePe, etc.) are charged by the gateway directly, not by Ritaya.
Ritaya runs on any Android tablet (Android 9+) or Windows PC/laptop. You don't need proprietary hardware. For printing, we support thermal printers via USB, Bluetooth, and WiFi. Our team will help you assess what hardware is needed during onboarding.
Yes — fully. Ritaya is offline-first by architecture. All billing, inventory deductions, and order management continue to work without an internet connection. Data syncs automatically to the cloud the moment connectivity is restored. You will never lose a transaction.
Most businesses are fully live within 2–4 hours. Our onboarding team handles menu upload, printer configuration, staff training, and integration testing. For larger enterprise setups with multiple branches, we plan a phased 1-week rollout with on-site support available.
Yes. All bills include GSTIN, HSN/SAC codes, and separate CGST, SGST, and IGST breakdowns. You can generate a GSTR-1 summary report monthly for your accountant, and export all transaction data in the format required for filing.
All customers are required to complete a Know Your Customer (KYC) verification before activating their Ritaya POS subscription. This includes submission of valid business registration documents, GSTIN (if applicable), and identity proof of the authorised signatory.
By subscribing, you confirm that your business will use Ritaya POS solely for lawful billing purposes, in compliance with applicable GST, Income Tax, and statutory regulations. Ritaya POS does not permit or support suppression of sales or parallel billing in any form.
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